Online Dating Blog

I have been with these guys for a large part of the year, and whilst I now have a test site, this is far from the finished product and took months longer to develop than expected. Amendments that i believe should take the company days or hours are taking weeks or months. When we recently called the company up on the fact that the site was wrong and had not visibly changed for weeks on end, we received an aggressive email from the chief exec saying they have been working constantly and over weekends on important back end work – coding etc. But weeks go by and not a detail seem to change. Our business is an online dating site in a niche area. Every day that passes means that a rival company could set up a similar site and corner the market before we launch. We are not inclined to move to another company now because we have invested so much money, time and effort into this project and have half the product now. I’ve asked for a dated schedule/timeplan of what is yet to be done, so they won’t be able to continue to fob us off with excuses and this ‘we’re doing invisible work’ line, but this has not been forthcoming. Is there any kind of regulatory body we can go to for intervention?